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ABOUT
Product designer with a decade across advertising and tech, shaping clear, intuitive products for complex, real-world challenges. ✨
Hi, I’m Foo Jong Ling — everyone calls me Jong. I connect insights, teams, and ideas to shape clarity around user needs, simplify complexity, and align teams around what truly moves the product forward.
ABOUT

1. My Personality
I’m an INTJ-T (“The Architect”) according to Myers-Briggs. I enjoy figuring out smart solutions, connecting the dots, and thinking through problems from multiple angles — my brain just can’t stop! 🤔

2. My Clifton Strengths
- Restorative
- Empathy
- Deliberative
- Discipline
- Analytical

3. From time to time, I create Figma resources to share, curate vibin’ Spotify playlists, and keep an archive of my past creative work here. If you’re up for a friendly chat or mentorship, you can also find me on ADPList.

I’m a generalist at heart — design pulled me in because it lets me blend creativity, psychology, and business all in one place. 🪄 I started out as a web designer and developer, tinkering with tools and pushing what I could do on the web.

I spent my early years in advertising, working across web, mobile, and social for brands like POND’S, Samsung, Visa, and P&G. A lot of that work was about turning ideas into stories people could actually connect with — and along the way, I picked up a few awards 🏆.

Later on, I joined an early-stage startup as their first product designer, which really shaped how I think about product. Since then, I’ve worked with teams of all sizes, helping bring clarity from messy discovery through to launch — and making sure design, product, and engineering are moving in the same direction.

My sweet spot is turning research and insight into clear product direction, while keeping things practical, collaborative, and shippable.

I genuinely believe good design can make life a little better, create positive experiences, and shape how we interact with the world. 🌎

Outside of work, I love fries 🍟, waffles 🧇, tea 🍵, music festivals and concerts 🎶, summer vibes 🌻, yoga 🤸, dogs 🐶, road trips 🚗, psychological thrillers 🧠, and the occasional weird-ass documentaries 🫠 — all of which keep me inspired in different ways.

A bit more about me
‍
WORK

I’ve designed across boutique studios, advertising agencies, startups, and tech giants — each shaping how I turn ideas into experiences that scale.

Experience
‍‍
Senior Product Designer, Platform
2024 - Present

Responsible for TikTok’s Risk & Response platforms in Trust & Safety, driving efficiency and user experience through streamlined, scalable systems.

Regional Lead Product Designer
2022 - 2023

Tackled logistics challenges across Southeast Asia, designing tools that reduced lead times by 13.5% and improved operational efficiency.

Design Lead, Financial Planning
2020 - 2022

Led design of DBS NAV Planner, a digital financial planning tool that helps people manage their finances.

Senior Product Designer
2017 - 2019

Founding designer at a local mobility startup, establishing design foundations and scaling practices as the company grew.

Digital Art Director
2015 - 2017

Led design of Unilever POND’S digital experiences across e-commerce, social media, and digital videos. Also won Silver Cannes Lions (Media) in 2016.

Freelance Digital Art Director / UX Designer
2013 - 2015

Designed and developed projects with individuals and agencies, including Samsung, Toaster (Google), BBDO Proximity, Band, and Digital Arts Network.

Digital Art Director
2014 - 2015

Crafted and executed digital campaigns, mobile experiences, social media content, and marketing collateral for brands including Visa, ExxonMobil, P&G, and HP.

Interaction Designer / Front-End Developer
2009 - 2013

Designed and built web experiences for clients including Performance Motors, NTUC FairPrice, Dilmah, and DP Architects.

"Jong's dedication to detail around business, process and user problems is unparalleled. She is able to combine a deep understanding of the business and user problem to come up with product designs that help drive the business forward. [...]"

"[...] Despite her unassuming nature, she has tons of creativity, good eye for details and her relentless push for a better product, a better design, a better customer experience makes her someone I would have on my team in a heartbeat."

Read more testimonials

Connect with me below — or reach me at jongling.foo@gmail.com
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Made with love ❤️ © 2026 Foo Jong Ling.